This is Fixed Now.
GetHuman288045 got this Lyft customer service issue fixed. Victory!

I have a friend who wants to use left but can't do apps. Is there any other alternative?

Lyft

customer service issue
Reported by GetHuman288045
Dec 6th, 2017 - 2 mons ago
First: items GetHuman288045 may need along the way
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman288045 started working on this issue
Dec 6th, 2017 5:49pm
GetHuman288045 confirmed the issue is fixed. Hooray!
Dec 7th, 2017 7:16pm