I requested a Lyft from Southampton to Brooklyn. The driver took me to the wrong addres...

GetHuman5601439's Dispute a Charge issue with Lyft from December 2020

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Account holder name, Email address on account, Phone number on account, and Date of birth
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5601439's own words
I requested a Lyft from Southampton to Brooklyn. The driver took me to the wrong address then had to change directions. I was charged an additional fare, even though he had my correct address. There were * addresses programmed into his systems. The second address was mine, not the first one.This is not fair to me.

GetHuman5601439 did not yet indicate what Lyft should do to make this right.

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Lyft

Dispute a Charge issue
Reported by GetHuman5601439
Dec 30th, 2020 - 10 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 7499 others
0 customers following this

Timeline

GetHuman5601439 started working on this issue
Dec 30th, 2020 10:57pm
GetHuman5601439 indicated the issue is not fixed yet.
Jan 3rd 6:02pm
GetHuman5601439 indicated the issue is not fixed yet.
Jan 3rd 6:02pm
GetHuman5601439 indicated the issue is not fixed yet.
Jan 3rd 6:11pm
GetHuman5601439 indicated the issue is not fixed yet.
Jan 3rd 6:23pm