Someone called Lyft the evening of July ** using my name, phone *, and credit card acct...

GetHuman-judycbut's Dispute a Charge issue with Lyft from July 2020

Help with my Lyft issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-judycbut's own words
Get the no show charges for July **,**** dropped. Make sure my account is secure. ... Someone called Lyft the evening of July ** using my name, phone *, and credit card acct. They used addresses very near me, but not mine. The other addresses were *** and *** E. Medical Center Drive. I see a MD at,the *** building. I am real,sure there is no one at those addresses on Saturdayget the no show chargesmqqq evenings. Has my accout,been hacked? Help!
No one was present t at any of the four addresses. This was a hoax or worse.
Refund my charges. Check on the well being of the driver. Check on poss hacking of my acct.
I use Lyft for all my transportation. I have no other
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Lyft

At the time, none
Dispute a Charge issue
Reported by GetHuman-judycbut
Jul 12th, 2020 - 2 months ago
Fixed
Seen by 7 customers so far
Similar issue to 8060 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman-judycbut started working on this issue
Jul 12th 3:59pm
GetHuman-judycbut confirmed the issue is fixed. Hooray!
Jul 13th 5:19pm
GetHuman-judycbut confirmed the issue is fixed. Hooray!
Jul 15th 12:32pm
GetHuman-judycbut confirmed the issue is fixed. Hooray!
Jul 15th 12:32pm

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