How in the **** am I being charged personal miles while I'm in Lyft mode? I just drove...

GetHuman4889783's customer service issue with Lyft from June 2020

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The issue in GetHuman4889783's own words
How in the **** am I being charged personal miles while I'm in Lyft mode? I just drove ** miles to drop off a passenger and now I have only * miles left before I'm charged $**.**What the **** is this? I have addressed this same **** issue for weeks with NO RESOLVE. I'm beginning to think you all are not responsible for drivers who work our behinds off trying to support the company. **I sent an email yesterday with NO RESPONSE!!!! IT'S UNPROFESSIONAL.**I should not be charged or accumulate miles in LYFT DESTINATION MODE picking up and dropping off passengers!!!!!!**I am pissed off and upset over this!!!

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Lyft

Customer service issue
Reported by GetHuman4889783
Jun 18th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 7618 others
0 customers following this

Timeline

GetHuman4889783 started working on this issue
Jun 18th, 2020 5:37pm
GetHuman4889783 indicated the issue is not fixed yet.
Jun 18th, 2020 10:06pm
GetHuman4889783 indicated the issue is not fixed yet.
Jun 19th, 2020 6:56pm

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