Somebody has been using my account (rider) while I have the phone with the APP, And I w...

GetHuman-msotobro's Deactivated Account issue with Lyft from October 2019

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The issue in GetHuman-msotobro's own words
Somebody has been using my account (rider) while I have the phone with the APP, And I was on vacation in Argentina between **** - *****., amd the phone was with me. Today I get a e-mail. or txt message about a ride today (**-**) w* a charge of $**.**, Ithe driver name is John, a silver Chevrolet. I need to know from where to where. I already uninstalled the APP. My Name is Mario Soto, I'm also registered as a driver, Have not made a run yet. I will call my credit card to report fraude.

GetHuman-msotobro did not yet indicate what Lyft should do to make this right.

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Lyft

Deactivated Account issue
Reported by GetHuman-msotobro
Oct 29th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 51255 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman-msotobro started working on this issue
Oct 29th, 2019 1:19am

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