Billed for several trips in the Month of Febuary that I did not take. I reported fraud...

GetHuman-angelmcm's Billing Issue with Lyft from March 2019

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The issue in GetHuman-angelmcm's own words
Billed for several trips in the Month of Febuary that I did not take. I reported fraud with my card and had it canceled but they will not refund the charges. The amount comes to ***.**. Please contact me ***-***-**** as soon as possible as I live off a fixed income and that is my rent money to pay it. Dates are Feburary *th for $**.** Feb **th for **.**, Feb **th for * charges $*.** and $*.** Feb **th for $**.** Feb **th for **.** and Feb **th * charges for $*.** and $*.** and Feb *qst for $**.**. Someone used my card and I have tried to contact u but wasnt sure how to do so till now.
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Lyft

Billing Issue
Reported by GetHuman-angelmcm
Mar 25th, 2019 - a mon ago
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Seen by 3 customers so far
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GetHuman-angelmcm started working on this issue
Mar 25th 11:39pm