I need to speak to someone that van help me. I have already emailed lyft support regard...

GetHuman-nokovic's customer service issue with Lyft from March 2019

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The issue in GetHuman-nokovic's own words
I need to speak to someone that van help me. I have already emailed lyft support regarding the issurle and it was not resolved to my satisfaction. On wednesday I ordered a ride at ***pm the arrival time showed up as ***pm so i set my phone down and continued what i was doing. I go outside at ***pm and my ride isnt there. I look at my phone and the time has been moved to ***pm!!! Its too late to order an uber and rosk getting the same or a later time so i keep it. I get in the car and the driver is not apologetic at all, instead he tells me how he took another ride after accepting mine! My son gets out of school at ***pm and he and his teacher were outside waiting for me for ** minutes!! This is unacceptable when i was intially told my ride would make it with more than enough time!

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Lyft

Customer service issue
Reported by GetHuman-nokovic
Mar 1st, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 39885 others
0 customers following this

Timeline

GetHuman-nokovic started working on this issue
Mar 1st, 2019 1:31pm

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