I called for driver ln **-*-**** at *:** pm. The driver, Eugenio Edel , came to comple...
GetHuman1715873's customer service issue with Lyft from December 2018
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The issue in GetHuman1715873's own words
I called for driver ln **-*-**** at *:** pm. The driver, Eugenio Edel , came to complex and parked at end of of street. His English, spaking and reading was poot. I told him by calling that I was handicapped and could not walk that far. He said he would turn around but never came back. He was obviously frustrated. So I contacted another driver and everything worked out fine. But I got a text that I would be charged $* for missing a trip. As a handicapped person this is very stressful and embarrassing. I would like the money reversed since I am on fixed income.
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