I ordered a ride with a selected pickup location, yet somehow the system located it som...

GetHuman1474854's customer service issue with Lyft from November 2018

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The issue in GetHuman1474854's own words
I ordered a ride with a selected pickup location, yet somehow the system located it somewhere else. I wasn't able to change it back, and I could not walk to the assigned location in time because there was heavy road construction work there. So I had to cancel the ride and tried multiple times, and the system still wouldn't let me select the location I wish to be picked up and I ended up being charged $** dollars in total. I do not think that is fair, please reply me asap. Thanks.
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Customer service issue
Reported by GetHuman1474854
Nov 3rd, 2018 - a mon ago
I have an issue with Lyft too
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Seen by 1 customer so far
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GetHuman1474854 started working on this issue
Nov 3rd 2:14am