Someone else is setting up rides under my credit card. These rides are ***% unauthorize...

GetHuman-waltonro's customer service issue with Lyft from November 2018

1 view
28286 similar
0 following
Help with my Lyft issue
First: share to improve GetHuman-waltonro's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-waltonro's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-waltonro will want to follow the link below to head to their help center. We will check on GetHuman-waltonro later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-waltonro may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here
The issue in GetHuman-waltonro's own words
Someone else is setting up rides under my credit card. These rides are ***% unauthorized and the money has been coming out of my bank account. I am going through with an investigation that will be formed by my credit card company. I would like a follow up phone call and I would also like all unauthorized purchases through lyft refunded back into my bank account. I don't even have a lyft account with you guys. I ride buses. Please resolve this issue asap. I am a mother of four and I can't afford your services. I look forward to hearing from you soon. Thank you. You can reach me at ***-***-**** *Robin Robinson
GetHuman-waltonro did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-waltonro fixed the problem
We are waiting for GetHuman-waltonro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-waltonro fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-waltonro
Nov 2nd, 2018 - a mon ago
I have an issue with Lyft too
Not resolved
Seen by 1 customer so far
Similar issue to 28286 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-waltonro started working on this issue
Nov 2nd 12:54pm