I requested a Lyft ride for up to four people. I waited for the man to arrive when he p...

GetHuman-autymn's customer service issue with Lyft from November 2018

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The issue in GetHuman-autymn's own words
I requested a Lyft ride for up to four people. I waited for the man to arrive when he pulled up he immediately asked did I have a car seat for the four-year-old child with me I replied “no” I also had all of my laundry and groceries and stroller with me. He denied the ride but would not waive the five dollar fee for the cancellation but the actual ride amount was also was taken from my account along with the five dollar cancellation fee I would like to be reimbursed for the ride I never received . Thank you
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Customer service issue
Reported by GetHuman-autymn
Nov 1st, 2018 - a mon ago
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Seen by 2 customers so far
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GetHuman-autymn started working on this issue
Nov 1st 4:46am