I requested a lyft ride at *:**am *****Oct***. I was waiting for a lyft to find a drive...

GetHuman-kostiant's customer service issue with Lyft from October 2018

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The issue in GetHuman-kostiant's own words
I requested a lyft ride at *:**am *****Oct***. I was waiting for a lyft to find a driver for more than ** minutes, but the driver was not found and the ride was not provided. As a result I was forced to cancel my lyft ride and take an Uber...*Lyft charged a cancellation fee, despite Lyft failed to find a driver.*Since Lyft failed to find a driver in a reasonable amount of time, I would like to get a reimbursement for the cancellation fee.
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Lyft

Customer service issue
Reported by GetHuman-kostiant
Oct 19th, 2018 - a mon ago
I have an issue with Lyft too
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Timeline
GetHuman-kostiant started working on this issue
Oct 19th 5:46am