I need frequent short trips to get to the doctor. Today * drivers asked me to cancel a...

GetHuman1365872's customer service issue with Lyft from October 2018

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The issue in GetHuman1365872's own words
I need frequent short trips to get to the doctor. Today * drivers asked me to cancel as they didn't want to drive ** minutes to get to a ** minute ride. I missed a doctor appt that I now have rescheduled * weeks from now. I do not expect to be charged for these cancellations. There must be a way to let drivers know you need a short trip. They ask me to cancel ** minutes into their driving to me. ALSO one driver today misunderstood GPS and went the wrong way and was going to triple the time to get to me.
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Customer service issue
Reported by GetHuman1365872
Oct 17th, 2018 - 3 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
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GetHuman1365872 started working on this issue
Oct 17th, 2018 8:40pm