On Friday night I requested a Lyft. The person that picked me up was behaving strangely...

GetHuman-fundavid's customer service issue with Lyft from October 2018

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The issue in GetHuman-fundavid's own words
On Friday night I requested a Lyft. The person that picked me up was behaving strangely. He took two different routes, instead of the address given, and his application was off. Only until I threaten to call the police, and that someone knew he was not taking me to my destination, is when he finally took the right route. I was really scared. His name is Jonny, drives a silver Nissan Sentra tag *JYZT **. Drop off around *:** am. I was trying to call but this is the only way to report. I am afraid as he picked me up from work and dropped me off at home. His excuse was that he was confused.
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Customer service issue
Reported by GetHuman-fundavid
Oct 14th, 2018 - 2 mons ago
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GetHuman-fundavid started working on this issue
Oct 14th 6:38pm