Hello. My name is Virginia kemp. I am contacting you to complain about my experience wi...

GetHuman1334061's customer service issue with Lyft from October 2018

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Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1334061 will want to follow the link below to head to their help center. We will check on GetHuman1334061 later to make sure it's all set or try to help escalate.
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Account holder name, Email address on account, Phone number on account, and Date of birth
Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman1334061's own words
Hello. My name is Virginia kemp. I am contacting you to complain about my experience with Lyft just now. My driver never showed up to pick me up. I called him and he told me he doesn’t speak English. I even text him letting him know. I am late to work and I don’t know who he picked up and is on the way bringing to my drop off location. I have been charged for my ride that I am not even on. I would like my money back please and thank you. I even took pictures of the my pick up and drop off location.
GetHuman1334061 did not yet indicate what Lyft should do to make this right.
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Lyft

Customer service issue
Reported by GetHuman1334061
Oct 12th, 2018 - 2 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
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Timeline
GetHuman1334061 started working on this issue
Oct 12th 6:44pm