I have an unpaid balance on my account that’s I need to pay because it’s preventing me...

GetHuman-dejahric's customer service issue with Lyft from September 2018

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GetHuman-dejahric's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dejahric will want to follow the link below to head to their help center. We will check on GetHuman-dejahric later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dejahric may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-dejahric's own words
I have an unpaid balance on my account that’s I need to pay because it’s preventing me from using my giftcard
GetHuman-dejahric did not yet indicate what Lyft should do to make this right.
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Customer service issue
Reported by GetHuman-dejahric
Sep 27th, 2018 - 3 mons ago
I have an issue with Lyft too
Not resolved
Seen by 4 customers so far
Similar issue to 23266 others
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GetHuman-dejahric started working on this issue
Sep 27th 7:15pm