I tried to get a Lyft driver at about **pm on September **. I sat and watched the app a...

GetHuman-bxk's customer service issue with Lyft from September 2018

Help with my Lyft issue
The issue in GetHuman-bxk's own words
I tried to get a Lyft driver at about **pm on September **. I sat and watched the app after waiting ten minutes. (I was initially told ** minutes for them to get to me.) I watched as the driver went back and forth along the road, almost as if he didn't even realize he had a passenger waiting to be picked up. I eventually cancelled the ride, my fee was waived, but I just want something done about situations like this so that they don't happen again.
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Customer service issue
Reported by GetHuman-bxk
Sep 26th, 2018 - 4 mons ago
I have an issue with Lyft too
Seen by 3 customers so far
Similar issue to 23005 others
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GetHuman-bxk started working on this issue
Sep 26th, 2018 5:33am
GetHuman-bxk indicated the issue is not fixed yet.
Sep 29th, 2018 2:25pm