We requested a ride but our the driver (Felipe on a gray hundai ) never arrived and we...

GetHuman1194092's customer service issue with Lyft from September 2018

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The issue in GetHuman1194092's own words
We requested a ride but our the driver (Felipe on a gray hundai ) never arrived and we were on the correct place we asked for assistance with the hotel personnel and they confirmed that yes in deed we were on the right location. This drive enter charges as he had provided us with the service and he never showed up. I’m requesting a refund and also to give this driver the worst review possible and to advised that he is a thief
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Lyft

Customer service issue
Reported by GetHuman1194092
Sep 24th, 2018 - 2 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
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Timeline
GetHuman1194092 started working on this issue
Sep 24th 11:02pm