My on **th September was very unorganized. Her maps kept rerouting because she wasn't f...

GetHuman1173207's customer service issue with Lyft from September 2018

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The issue in GetHuman1173207's own words
My on **th September was very unorganized. Her maps kept rerouting because she wasn't following the prompts. This was a Lyft line and she drove into the parking lot of The Grove to drop my fellow passenger off, despite her telling her she didn't need to do so. She then went into a complete state of panic and began driving around the parking lot, at this point I just wanted to be out of the car. She kept shouting "what do I do?!"We assisted her in how to have the barrier lifted and I politely asked if I leave with the other passenger rather than continue to my stop off. *I had to walk to my destination because the driver didn't appear to know what she was doing.
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Customer service issue
Reported by GetHuman1173207
Sep 20th, 2018 - 6 mons ago
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Timeline
GetHuman1173207 started working on this issue
Sep 20th, 2018 9:44pm