I requested a lift yesterday but did not have enough on my cars to cover so there was a...

GetHuman-spariah's customer service issue with Lyft from September 2018

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The issue in GetHuman-spariah's own words
I requested a lift yesterday but did not have enough on my cars to cover so there was a remaining balance of $* due which I paid with my other prepaid card and the transaction went through immediately but then I never got a lyft it went back to the beginning like I never paid? Also I've been finsing out that when you join lyft your first ride is free and I never got any type of credit and when I did go to put the code in it said it wouldn't work because k had already gotten my first ride. I'm very disappointed please help me understand and fix the transaction
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Customer service issue
Reported by GetHuman-spariah
Sep 18th, 2018 - 6 mons ago
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GetHuman-spariah started working on this issue
Sep 18th, 2018 4:23pm