I rode with Sheila yesterday and got a notice that payment did not go through. I need...

GetHuman-pamtexx's customer service issue with Lyft from August 2018

17640 similar
0 following
Help with my Lyft issue
First: share to improve GetHuman-pamtexx's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pamtexx's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pamtexx will want to follow the link below to head to their help center. We will check on GetHuman-pamtexx later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-pamtexx may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-pamtexx's own words
I rode with Sheila yesterday and got a notice that payment did not go through. I need to update my credit card info. She was very nice and I certainly don't want her to not get paid. I tried to log into my Lyft account and update payment information, but can't find where to update the info.** $**.** Balance Due*We were unable to charge your American Express ***** for your last ride. To continue using Lyft, please update your payment information in the app to settle your balance.
GetHuman-pamtexx did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-pamtexx fixed the problem
We are waiting for GetHuman-pamtexx to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-pamtexx fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-pamtexx
Aug 27th, 2018 - 3 mons ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
Similar issue to 17640 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-pamtexx started working on this issue
Aug 27th 10:28pm