I requested Lyft an encountered problems. I was picked up at airport by Ernest after I...

GetHuman1038850's customer service issue with Lyft from August 2018

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The issue in GetHuman1038850's own words
I requested Lyft an encountered problems. I was picked up at airport by Ernest after I arrived home ** minutes later my phon ding an Brianna is entourage to airport to pick me up an cancel fee would apply. Briana tell me I have to contact Lyft to remove cancellation fee. Also if I enter international airport an address is address is where the driver is parked how would the customer know that address is the same as airport. No options on to cancel and redirect on app, yet that is what you drivers tell you to do.
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Customer service issue
Reported by GetHuman1038850
Aug 26th, 2018 - 3 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
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GetHuman1038850 started working on this issue
Aug 26th 5:47pm