I got a new number and have tried to update my information but it won't let me. Please...

GetHuman1020636's customer service issue with Lyft from August 2018

Help with my Lyft issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1020636's own words
I got a new number and have tried to update my information but it won't let me. Please help so that I may get ahold of my riders when I've arrived in higher traffic areas!
GetHuman1020636 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman1020636 fixed the problem
I was able to change my number by logging out then logging back in to change my number successfully.
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Lyft

Customer service issue
Reported by GetHuman1020636
Aug 21st, 2018 - a mon ago
I have an issue with Lyft too
Fixed
GetHuman1020636 shared how to fix
Seen by 7 customers so far
Similar issue to 16700 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman1020636 started working on this issue
Aug 21st 9:24pm
GetHuman1020636 indicated the issue is not fixed yet.
Aug 22nd 12:56am
GetHuman1020636 indicated the issue is not fixed yet.
Aug 22nd 12:57am
GetHuman1020636 indicated the issue is not fixed yet.
Aug 22nd 12:57am
GetHuman1020636 confirmed the issue is fixed. Hooray!
Aug 22nd 11:08pm