I initially requested for a ride from my current location (*** fulton ave, Hempstead) t...

GetHuman983923's customer service issue with Lyft from August 2018

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The issue in GetHuman983923's own words
I initially requested for a ride from my current location (*** fulton ave, Hempstead) to *** S Wellwood ave Lindenhurst NY. I chose a share ride option but I didn't understand who the driver was picking up first. I cancelled the ride to book a fresh one but i got these bills charged to my account (******) $*.** cancel fee SAM FR and (******) $**.** SAM FR. *I didnt get on any ride yet to have the second charge billed to my account. Pls cancel it because I'll not authorize my bank to pay it.
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Lyft

Customer service issue
Reported by GetHuman983923
Aug 13th, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 2 customers so far
Similar issue to 15460 others
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Timeline
GetHuman983923 started working on this issue
Aug 13th, 2018 1:57am