Wanted to report a rude driver who cancelled my ride for me and my group. She called...

GetHuman-cokemand's customer service issue with Lyft from August 2018

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The issue in GetHuman-cokemand's own words
Wanted to report a rude driver who cancelled my ride for me and my group. She called and asked where we were going and I told her. She then said ok see you shortly, and then hung up. She then cancelled the ride. I wanted to file a complaint but since there was no ride the app wouldn’t let me. Her name was Anca and the ride was in Arlington heights. I am a frequent lyft user and am appalled at being treated that way. She shouldn’t be a driver.
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Lyft

Customer service issue
Reported by GetHuman-cokemand
Aug 10th, 2018 - 7 mons ago
I have an issue with Lyft too
Fixed
Seen by 4 customers so far
Similar issue to 15145 others
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Timeline
GetHuman-cokemand started working on this issue
Aug 10th, 2018 7:52pm
GetHuman-cokemand indicated the issue is not fixed yet.
Aug 10th, 2018 7:52pm
GetHuman-cokemand indicated the issue is not fixed yet.
Aug 10th, 2018 10:05pm
GetHuman-cokemand indicated the issue is not fixed yet.
Aug 11th, 2018 2:59am