trying to find out about a ride price and distance for another day it got my info Wrong...

GetHuman-aubade's customer service issue with Lyft from July 2018

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The issue in GetHuman-aubade's own words
trying to find out about a ride price and distance for another day it got my info Wrong and started to sen a driver . Could not find the way to cancel , no back button. no cancel! they charged me $* dollars when trying to cancel because it was past *minutes which is Not true! it took me * minute to find the -cancel- button after struggling with the page! horribly frustrating when trying to undoing wrong info and it moves on with out allowing to properly chech and decide, particularly when wrong info is *entered and mistaken!
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Lyft

Customer service issue
Reported by GetHuman-aubade
Jul 28th, 2018 - 10 mons ago
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Timeline
GetHuman-aubade started working on this issue
Jul 28th, 2018 3:54pm