Our public safety department uses Lyft Dispatch Concierge. Apparently the credit card t...

GetHuman-lmlamb's customer service issue with Lyft from July 2018

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The issue in GetHuman-lmlamb's own words
Our public safety department uses Lyft Dispatch Concierge. Apparently the credit card that was used for our business account expired. After the new card info was uploaded to Lyft, we've all been getting Unknown Error when we submit a Lyft ride request. Our boss double checked and the new card info was entered correctly. What is causing this error across all our users and on different work stations?
GetHuman-lmlamb did not yet indicate what Lyft should do to make this right.
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Lyft

Customer service issue
Reported by GetHuman-lmlamb
Jul 26th, 2018 - 10 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
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Timeline
GetHuman-lmlamb started working on this issue
Jul 26th, 2018 12:33pm