The app changed the location destination mid-drive and drove us ** minutes away (with a...

GetHuman-ekittie's customer service issue with Lyft from July 2018

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The issue in GetHuman-ekittie's own words
The app changed the location destination mid-drive and drove us ** minutes away (with another ** left to drive) from the location before I realized what was happening (original ETA was ** minutes) When you put in the first * or * letters of the wanted destination, none of the suggests come up with the destination that it was switched to. I had paid an addition $** over the original price to get to my destination.
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Customer service issue
Reported by GetHuman-ekittie
Jul 18th, 2018 - a yr ago
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GetHuman-ekittie started working on this issue
Jul 18th, 2018 11:01pm