I only took three rides this past weekend. However I was charged five different times...

GetHuman-tiacunn's customer service issue with Lyft from July 2018

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I only took three rides this past weekend. However I was charged five different times. I already submitted a help request form, and the problem wasn’t solved. This is my second time submitting a help request form. What’s circled in blue are the correct charges. What’s circled in red are the unauthorized charges. If I’m not issued a refund within the next day for the charges circled in red, I will report Lyft to the Better Business Bureau.
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Lyft

Customer service issue
Reported by GetHuman-tiacunn
Jul 3rd, 2018 - 10 mons ago
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Timeline
GetHuman-tiacunn started working on this issue
Jul 3rd, 2018 4:53pm
GetHuman-tiacunn indicated the issue is not fixed yet.
Jul 3rd, 2018 5:59pm
GetHuman-tiacunn confirmed the issue is fixed. Hooray!
Jul 7th, 2018 3:11am