I applied for an Express Drive rental, paid the $*** deposit, and had a scheduled picku...

GetHuman-jbogs's customer service issue with Lyft from June 2018

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The issue in GetHuman-jbogs's own words
I applied for an Express Drive rental, paid the $*** deposit, and had a scheduled pickup for Friday, July *th. I accidentally clicked on "use personal vehicle" in the app, and it appears to have cancelled my reservation and Express Drive is asking for a $*** deposit again. Will I get a refund? I'm not seeing a refund in my bank account. It's been a few hours. I can't get in touch with the company I'm supposed to pick up the rental from either.
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Lyft

Customer service issue
Reported by GetHuman-jbogs
Jun 29th, 2018 - 10 mons ago
I have an issue with Lyft too
Fixed
Seen by 5 customers so far
Similar issue to 8713 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-jbogs started working on this issue
Jun 29th, 2018 9:34pm
GetHuman-jbogs indicated the issue is not fixed yet.
Jun 29th, 2018 10:40pm
GetHuman-jbogs indicated the issue is not fixed yet.
Jun 30th, 2018 10:54pm