Hi I was in a ride from HPN airport in New York and requested to get dropped off at the...
GetHuman826678's customer service issue with Lyft from June 2018
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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman826678's own words
Hi I was in a ride from HPN airport in New York and requested to get dropped off at the Ritz Carlton in White Plains. In the middle of our ride I noticed my session with the driver had disappeared and I was not on his phone screen anymore. Right not it says I am still in a ride with him on my end and it has been over * hours since he has dropped me off. I’m afraid I will get overcharged. Can someone assist me? I have screenshots of our ride.
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