Your app it’s not working at Fort Lauderdale airport. People it’s been in line for over...

GetHuman-aerauchm's customer service issue with Lyft from June 2018

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The issue in GetHuman-aerauchm's own words
Your app it’s not working at Fort Lauderdale airport. People it’s been in line for over * hours and no ride it’s been given. This is not the first this happens. Now after being waiting here for over * hours and not getting a ride, I think it is unfair that you turn off the app because I have been online ** hours at the end of the day, and it is also unfair that drivers don’t get some remuneration for waiting in vane for hours at this airport to get a ride. And it’s not a problem with our phones, it’s a problem with you. I’m sending this email on behalf of more than *** drivers that are waiting here for hours at the airport.
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Customer service issue
Reported by GetHuman-aerauchm
Jun 27th, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 3 customers so far
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GetHuman-aerauchm started working on this issue
Jun 27th, 2018 4:24pm