It keep saying I owe and the money was taken my card

GetHuman819537's customer service issue with Lyft from June 2018

Help with my Lyft issue
The issue in GetHuman819537's own words
Get to and from work ... Hi my name is takeriya and I'm disabled I used Lyft Friday to The grocery store and back and it took the amount I owe off my card and I tried to use it again Saturday and Sunday to get to work and it's saying I owe money and I don't owe anything unless my account has been hacked I just need to know what's going on please
Fixing my account so I can start back using it and help me make my account private
Yes I'm a great customer and nice I'm Disabled and this is the only way I get around
I have an issue with Lyft too
How GetHuman819537 fixed the problem
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Lyft

Lyft
Customer service issue
Reported by GetHuman819537
Jun 25th, 2018 - 4 mons ago
I have an issue with Lyft too
Fixed
Seen by 5 customers so far
Similar issue to 7986 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman819537 started working on this issue
Jun 25th 7:27pm
GetHuman819537 indicated the issue is not fixed yet.
Jun 25th 11:06pm
GetHuman819537 indicated the issue is not fixed yet.
Jul 3rd 8:31pm