Yesterday I used lyft to ride from Redwood City to Mill Valley. There was of choice of...

GetHuman-dahlm's customer service issue with Lyft from June 2018

Help with my Lyft issue
Yesterday I used lyft to ride from Redwood City to Mill Valley. There was of choice of menu options on myscreen, only Lyft line - which I did not know would result in an hour's difference in my ride. I had a long scenic drive thru traffic crowded San Francisco which made me late for an important occasion.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman-dahlm
Jun 25th, 2018 - 2 mons ago
I have an issue with Lyft too
Fixed
Seen by 5 customers so far
Similar issue to 7956 others
0 customers following this
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Timeline
GetHuman-dahlm started working on this issue
Jun 25th 5:12pm
GetHuman-dahlm indicated the issue is not fixed yet.
Jun 25th 7:57pm
GetHuman-dahlm indicated the issue is not fixed yet.
Jun 26th 8:46pm
GetHuman-dahlm indicated the issue is not fixed yet.
Jun 28th 6:33pm