Background check it's been a week why hasn't it not cleared yet? I'm wasting time here

GetHuman762921's customer service issue with Lyft from June 2018

Help with my Lyft issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The problem I ran into: Background check it's been a week why hasn't it not cleared yet? I'm wasting time here
I trust that Lyft will make this right and come up with a resolution that is fair.
Help with my Lyft issue
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.

Lyft

Customer service issue
Reported by GetHuman762921
Jun 8th, 2018 - 10d ago
I have an issue with Lyft too
Fixed
Seen by 2 customers so far
Similar issue to 383 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman762921 started working on this issue
Jun 8th 6:22pm
GetHuman762921 indicated the issue is not fixed yet.
Jun 8th 6:22pm