Hi I am Douglas Rivera, Please explain to me why my rating is down I want to improve my...

GetHuman763891's customer service issue with Lyft from June 2018

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Help with my Lyft issue
Before contacting them, items GetHuman763891 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman763891's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman763891 will want to follow the link below to head to their help center. We will check on GetHuman763891 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman763891's own words:
Hi I am Douglas Rivera, Please explain to me why my rating is down I want to improve my performance to my customers. Thank you.
I trust that Lyft will make this right and come up with a resolution that is fair.
Help with my Lyft issue
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Lyft

Customer service issue
Reported by GetHuman763891
Jun 8th, 2018 - 12d ago
I have an issue with Lyft too
Not resolved
Seen by 4 customers so far
Similar issue to 338 others
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Timeline
GetHuman763891 started working on this issue
Jun 8th 5:49pm