I was charged for a ride I did not take and there wasn’t supposed to be a cancel fee either.
GetHuman757314's customer service issue with Lyft from June 2018
Help with my Lyft issue
Before contacting them, items GetHuman757314 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman757314's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman757314 will want to follow the link below to head to their help center. We will check on GetHuman757314 later to make sure it's all set or try to help escalate.