Hi my name is sherly, I was over charged due to a wrong destination I was taken to. The...

GetHuman756732's customer service issue with Lyft from June 2018

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Help with my Lyft issue
Before contacting them, items GetHuman756732 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman756732's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman756732 will want to follow the link below to head to their help center. We will check on GetHuman756732 later to make sure it's all set or try to help escalate.
Lyft Help Center
The issue and preferred resolution, in GetHuman756732's own words:
Hi my name is sherly, I was over charged due to a wrong destination I was taken to. The driver’s gps took us to a wrong location but the address I provided was my correct address. My ride shouldn’t have been no more than ** minutes with the charge of $**.** but instead turned out to be an over an hour ride and I was charged $**.** please get in contact with the driver he will be able to verified, I believe he contacted you guys about the incident as well. I would prefer my funds to go back to my bank account please.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman756732
Jun 6th, 2018 - 13d ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
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GetHuman756732 started working on this issue
Jun 6th 5:12pm