Why my account disabled I have money on my card I would like to get to places I am so furious

GetHuman-taleshe's customer service issue with Lyft from June 2018

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GetHuman-taleshe's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-taleshe will want to follow the link below to head to their help center. We will check on GetHuman-taleshe later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-taleshe may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-taleshe's own words
The problem: Why my account disabled I have money on my card I would like to get to places I am so furious
GetHuman-taleshe did not yet indicate what Lyft should do to make this right.
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Lyft

Customer service issue
Reported by GetHuman-taleshe
Jun 6th, 2018 - 6 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 341 others
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Timeline
GetHuman-taleshe started working on this issue
Jun 6th 2:00am