Why my account disabled I have money on my card I would like to get to places I am so furious

GetHuman-taleshe's customer service issue with Lyft from June 2018

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Help with my Lyft issue
Before contacting them, items GetHuman-taleshe may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-taleshe's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-taleshe will want to follow the link below to head to their help center. We will check on GetHuman-taleshe later to make sure it's all set or try to help escalate.
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman-taleshe's own words:
The problem I ran into: Why my account disabled I have money on my card I would like to get to places I am so furious
I trust that Lyft will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-taleshe
Jun 6th, 2018 - 2 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
Similar issue to 341 others
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Timeline
GetHuman-taleshe started working on this issue
Jun 6th 2:00am