My bank card was attached to an active Lyft users account along with their bank card as...

GetHuman750685's customer service issue with Lyft from June 2018

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The issue in GetHuman750685's own words
My bank card was attached to an active Lyft users account along with their bank card as well. Whenever they used their card to fund a ride, my card was charged as well, allowing your company to receive double the fare for a ride. On May **, my card was removed from the account and an email was sent out regarding my refund for * unauthorized transactions. Per your representatives, a refund was promised. Still no refund. Today, June *th, two more transactions have come out and my card is not even attached anymore. I need this issue resolved immediately.
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Lyft

Customer service issue
Reported by GetHuman750685
Jun 5th, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 6 customers so far
Similar issue to 632 others
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Timeline
GetHuman750685 started working on this issue
Jun 5th, 2018 12:04am