I was picked up at Hyatt Place River North this AM and confirmed with driver that I was...

GetHuman639837's complaint issue with Lyft from April 2018

Help with my Lyft issue
I was picked up at Hyatt Place River North this AM and confirmed with driver that I was going to McCormick Place North. He entered something in his GPS. I did not initially give him a street address but indicated that I’m visiting Chicago and know there are different buildings. We initially arrived at a parking lot near Dragon Festival. *His English is limited. He asked if this is where I want, clearly no. He was lost. This unfortunately extended our trip and still did NOT bring me to the correct location. I should NOT be charged for his mistake.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

complaint issue
Reported by GetHuman639837
Apr 29th, 2018 - 3 mons ago
I have an issue with Lyft too
Not resolved
Seen by 4 customers so far
Similar issue to 11631 others
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Timeline
GetHuman639837 started working on this issue
Apr 29th 5:27pm
GetHuman639837 indicated the issue is not fixed yet.
Apr 29th 6:57pm