I was charged $** and $*.** cancel fee. Then they charged me $**.** on my birthday for...

GetHuman-jannycla's complaint issue with Lyft from April 2018

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The issue in GetHuman-jannycla's own words
I was charged $** and $*.** cancel fee. Then they charged me $**.** on my birthday for a premier or premium ride....I don't know your lingo. I requested a Line One ride. I was leaving a hospital and only myself with no luggage. I have reported a claim to my bank. I want a refund for both ride and late charges. $**.** I asked the driver because he was quite late if he had a problem and he said no. it was pouring rain vertically. I was not a no show. I was exactlually where I was supposed to be. I sue Lyft all the time as you can see. The driver was weird with a dog behind his neck. That's ok but I didn't plan to be ripped off.
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complaint issue
Reported by GetHuman-jannycla
Apr 29th, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 6 customers so far
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman-jannycla started working on this issue
Apr 29th, 2018 4:41pm
GetHuman-jannycla indicated the issue is not fixed yet.
Apr 30th, 2018 5:54pm