Yesterday I ordered Lyft * times.*The first one came but as he was waiting for the *nd...

GetHuman-tall_gir's Billing Issue with Lyft from April 2018

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The issue and preferred resolution, in GetHuman-tall_gir's own words:
Yesterday I ordered Lyft * times.*The first one came but as he was waiting for the *nd line person to join us, he cancelled the ride thinking I was the *nd person even though I was already in his car. So undue to my fault the entire ride was cancelled and I didnt get a ride. I shouldn't have a fee.*Second time, I ordered a lyft and when I called the driver I told him I was at a different location than what the app said. (About a block away) he told me he could not pick me up there and I would need to cancel my ride which I did. I don't feel there should be a fee at all for any of them since neither was my fault. Please credit my account. I'm very dissatisfied with Lyft.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Billing Issue
Reported by GetHuman-tall_gir
Apr 28th, 2018 - 3 mons ago
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GetHuman-tall_gir started working on this issue
Apr 28th 3:36pm