I did not order an upgraded car. The app for lift did not open with the screen that wo...

GetHuman-rhoney's Billing Issue with Lyft from April 2018

Help with my Lyft issue
I did not order an upgraded car. The app for lift did not open with the screen that would have alowed me to choose the type car that I wanted - I tried many times, turned off my I-phone and restarted my phone.We wouldhave been very late for an appointment so I was left with calling another company. They charged $*.**.
I was accompanying an older lady who need to the bank and was unable to travel alone. We Waited in the bank and I checked outside every few minutes. I received a message just before the driver arrived that the driver was leaving and that there would be a $**.** penalty. I checked again and the driver had just arrived
Refunding the amount that I was charged for the first ride and remove the charge for the no show.
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Lyft

Lyft Ride
Billing Issue
Reported by GetHuman-rhoney
Apr 20th, 2018 - 3 mons ago
I have an issue with Lyft too
Fixed
Seen by 7 customers so far
Similar issue to 11646 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-rhoney started working on this issue
Apr 20th 8:38pm
GetHuman-rhoney indicated the issue is not fixed yet.
Apr 21st 9:53pm
GetHuman-rhoney indicated the issue is not fixed yet.
Apr 21st 9:56pm
GetHuman-rhoney indicated the issue is not fixed yet.
Apr 21st 9:58pm
GetHuman-rhoney indicated the issue is not fixed yet.
Apr 21st 9:59pm
GetHuman-rhoney confirmed the issue is fixed. Hooray!
Apr 25th 7:29pm
GetHuman-rhoney indicated the issue is not fixed yet.
Apr 26th 8:24pm