The Driver before the one now left as I went around to the other side of the car since...

GetHuman744417's customer service issue with Lyft from June 2018

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The Driver before the one now left as I went around to the other side of the car since there was a female in the rear seat. When I called the driver and asked why he left nearly ripping my fingers off the door handle he stated that he did not see me. I asked him to stop that I would come to him since he is approximately *** feet from me and he stated that he had cancelled the order after waiting * minutes which is an outright lie. Your app stated that I had seven seconds to be outside and I was outside within that time. I respectfully request a refund for the inappropriate cancellation fee. Thank you.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman744417
Jun 3rd, 2018 - 2 mons ago
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GetHuman744417 started working on this issue
Jun 3rd 4:35am
GetHuman744417 confirmed the issue is fixed. Hooray!
Jun 4th 10:43am