Someone is using my credit card * to use Lyft. I never used Lyft. Please help

GetHuman-robwhiti's complaint issue with Lyft from April 2018

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Help with my Lyft issue
Before contacting them, items GetHuman-robwhiti may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-robwhiti's next move: go to the Lyft help center.
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The issue and preferred resolution, in GetHuman-robwhiti's own words:
I was trying to do something, and ran into a problem.
Someone is using my credit card * to use Lyft. I never used Lyft. Please help
I trust that Lyft will make this right and come up with a resolution that is fair.
Help with my Lyft issue
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Lyft

complaint issue
Reported by GetHuman-robwhiti
Apr 19th, 2018 - 3 mons ago
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Seen by 15 customers so far
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Timeline
GetHuman-robwhiti started working on this issue
Apr 19th 5:22pm