I have a Kraken trading account. After adding another layer of security *FAS I could no...

GetHuman5504470's customer service issue with Kraken from November 2020

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The issue in GetHuman5504470's own words
I have a Kraken trading account. After adding another layer of security *FAS I could no longer access my account.*Have contacted their support team, but that was more than ** hrs ago, and so far all I have received was an e-mail telling me that they would get back with me.*Seems like a long time to be locked out of a trading account at a time of lots of market action.

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Kraken

Customer service issue
Reported by GetHuman5504470
Nov 30th, 2020 - 7 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 59 others
0 customers following this

Timeline

GetHuman5504470 started working on this issue
Nov 30th, 2020 6:49am
GetHuman5504470 indicated the issue is not fixed yet.
Nov 30th, 2020 10:10pm