I earned $** Kohl's cash on ******** Black Friday online shopping . The email I receive...

GetHuman-cyberbon's customer service issue with Kohls.com from December 2020

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Before contacting them, items GetHuman-cyberbon may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman-cyberbon's own words
I earned $** Kohl's cash on ******** Black Friday online shopping . The email I received on this order (**********) said I would receive another email within ** hours about my $** kohls cash. The email never came and now the $** kohls cash is missing from my account (no I didnt spend it). It said in the flyer that BF kohls cash would be redeemable from Nov **- Dec *, **. I never got to spend the kohls cash b*c it never showed up despite saying on the order that I earned $**. What happened to my kohl"s cash?What happened to the email about my kohls cash?? *Bonnie Long
Having my $** kohls cash earned on my ******** Black Friday order actually issued to me so that I can use the kohls cash.
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Kohls.com

Customer service issue
Reported by GetHuman-cyberbon
Dec 8th, 2020 - 3 years ago
Not resolved
Seen by 39 customers so far
Similar issue to 1562 others
0 customers following this

Timeline

GetHuman-cyberbon started working on this issue
Dec 8th, 2020 9:28am