My daughter helped me place an order last night (order ***********). I had been given...

GetHuman4614224's customer service issue with Kohls.com from April 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman4614224's own words
My daughter helped me place an order last night (order ***********). I had been given promo code HOPPY**, which she entered - and she also entered promo code SPRINGSHOP. Did not accept both promo codes, so she thought she removed SPRINGSHOP. When I got to work and saw my e-mail, I noticed HOPPY** was not applied, but SPRINGSHOP was. HOPPY** was for **% off, whereas SPRINGSHOP is only **% off. Is there any way the code can be changed so I can get additional **% off?

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Kohls.com

Customer service issue
Reported by GetHuman4614224
Apr 9th, 2020 - 7 months ago
Not resolved
Seen by 26 customers so far
Similar issue to 1237 others
0 customers following this

Timeline

GetHuman4614224 started working on this issue
Apr 9th 10:15pm
GetHuman4614224 confirmed the issue is fixed. Hooray!
Apr 10th 2:25am
GetHuman4614224 confirmed the issue is fixed. Hooray!
Apr 10th 2:26am
GetHuman4614224 confirmed the issue is fixed. Hooray!
Apr 10th 2:27am
GetHuman4614224 indicated the issue is not fixed yet.
Apr 10th 1:53pm
GetHuman4614224 confirmed the issue is fixed. Hooray!
Apr 12th 10:26pm
GetHuman4614224 confirmed the issue is fixed. Hooray!
Apr 12th 10:27pm
GetHuman4614224 confirmed the issue is fixed. Hooray!
Apr 12th 10:30pm
GetHuman4614224 indicated the issue is not fixed yet.
Apr 13th 2:11pm
GetHuman4614224 indicated the issue is not fixed yet.
Apr 13th 2:11pm
GetHuman4614224 indicated the issue is not fixed yet.
Apr 13th 2:11pm
GetHuman4614224 indicated the issue is not fixed yet.
Apr 13th 2:11pm

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