During the sale day on Friday night , I had * items in my cart and I was still shopping...

GetHuman4026709's Complaint issue with Kohls.com from December 2019

Help with my Kohls.com issue
First: share to improve GetHuman4026709's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4026709 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4026709's own words
During the sale day on Friday night , I had * items in my cart and I was still shopping in the toy department when I went to check out the one gift I really needed had been removed from my cart! I talked to customer service about it at the time and they weren’t helpful whatsoever as I didn’t understand why the item was taken if I was already to purchase it. I shop online several times a year with this store and I’m extremely upset especially since nobody could accommodate me and I was ready to check out. I tried to speak anyone who could help and I didn’t get any information from them whatsoever!!

GetHuman4026709 did not yet indicate what Kohls.com should do to make this right.

How GetHuman4026709 fixed the problem

We are waiting for GetHuman4026709 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kohls.com's attention and get better help faster. Tap below to get started.
Having Kohls.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Kohls.com

Complaint issue
Reported by GetHuman4026709
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 929 others
0 customers following this

Timeline

GetHuman4026709 started working on this issue
Dec 2nd, 2019 5:55pm