During the sale day on Friday night , I had * items in my cart and I was still shopping...
GetHuman4026709's Complaint issue with Kohls.com from December 2019
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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
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The issue in GetHuman4026709's own words
During the sale day on Friday night , I had * items in my cart and I was still shopping in the toy department when I went to check out the one gift I really needed had been removed from my cart! I talked to customer service about it at the time and they weren’t helpful whatsoever as I didn’t understand why the item was taken if I was already to purchase it. I shop online several times a year with this store and I’m extremely upset especially since nobody could accommodate me and I was ready to check out. I tried to speak anyone who could help and I didn’t get any information from them whatsoever!!
GetHuman4026709 did not yet indicate what Kohls.com should do to make this right.
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