During the sale day on Friday night , I had * items in my cart and I was still shopping...

GetHuman4026709's Complaint issue with Kohls.com from December 2019

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4026709's own words
During the sale day on Friday night , I had * items in my cart and I was still shopping in the toy department when I went to check out the one gift I really needed had been removed from my cart! I talked to customer service about it at the time and they weren’t helpful whatsoever as I didn’t understand why the item was taken if I was already to purchase it. I shop online several times a year with this store and I’m extremely upset especially since nobody could accommodate me and I was ready to check out. I tried to speak anyone who could help and I didn’t get any information from them whatsoever!!

GetHuman4026709 did not yet indicate what Kohls.com should do to make this right.

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Complaint issue
Reported by GetHuman4026709
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 929 others
0 customers following this


GetHuman4026709 started working on this issue
Dec 2nd, 2019 5:55pm